TY  - BOOK
AU  - Edirisinghe, E.A.N.D.
TI  - Factors influencing customer satisfaction on perceived service quality: : with special reference to technical colleges in Sri Lanka
U1  - 062 
PY  - 2009///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer satisfaction
KW  - Service quality
KW  - Customers
ER  -