Gunathilake, S.A.P.L.  <br/><br/>
Factors influencing customer satisfaction in current accounts operations of Hatton National Bank in North Western Region  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2010 
 - xvii, 130p., xxiv;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>E-service<br/>Customer centre <br/>Bank higher officers 
<br/><br/><label>Dewey Class. No.: </label>070  / PGDBM