00768nam a22002057a 4500999001700000003000800017008004100025041001200066082001600078100003600094245012200130260006000252300002600312650002900338650001700367650002700384650002700411942001200438952011200450  c63008d63008WUSLLib221122b           ||||| |||| 00| 0 eng d  aEnglish  a090bPGDBM   aKarunarathna, K.A.Ajith 924264  aComparative study determining service quality (SQ) in retail bank:bstate bank vs private bank (in Colombo District)   aKuliyapitiya: bWayamba University of Sri Lanka, c2012  axviii, 235p.; c30cm   aCustomer behavior 93319  aBanks 96969  aCustomer needs 924265  aService quality 98084  2ddccTH  00102ddc40708THEaMAINbMAINcREFd2022-11-22l0o090 PGDBMp35064r2022-11-22 00:00:00w2022-11-22yTH