00587nam a22001697a 4500003000800000008004100008041001200049082001600061100002500077245014500102260006000247300002400307650002100331650002700352650002000379650001800399WUSLLib221123b           ||||| |||| 00| 0 eng d  aEnglish  a107bPGDBM   aAttanayaka, A.M.B.S.  aImpact of service quality dimensions towards satisfaction of the students: bspecial reference to National Institute of Business Management   aKuliyapitiya: bWayamba University of Sri Lanka, c2014  axiv, 112p.; c30cm   aService quality   aCustomer satisfaction   aCustomer roles   aCustomer gap