<?xml version="1.0" encoding="UTF-8"?>
<record
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd"
    xmlns="http://www.loc.gov/MARC21/slim">

  <leader>00603nam a22001937a 4500</leader>
  <datafield tag="999" ind1=" " ind2=" ">
    <subfield code="c">63020</subfield>
    <subfield code="d">63020</subfield>
  </datafield>
  <controlfield tag="003">WUSLLib</controlfield>
  <controlfield tag="008">221123b           ||||| |||| 00| 0 eng d</controlfield>
  <datafield tag="041" ind1=" " ind2=" ">
    <subfield code="a">English</subfield>
  </datafield>
  <datafield tag="082" ind1=" " ind2=" ">
    <subfield code="a">115</subfield>
    <subfield code="b">PGDBM </subfield>
  </datafield>
  <datafield tag="100" ind1=" " ind2=" ">
    <subfield code="a">Pathirana, W.P.N.V.K. </subfield>
    <subfield code="9">24295</subfield>
  </datafield>
  <datafield tag="245" ind1=" " ind2=" ">
    <subfield code="a">Analysis of factors of service dimension towards service quality </subfield>
  </datafield>
  <datafield tag="260" ind1=" " ind2=" ">
    <subfield code="a">Kuliyapitiya: </subfield>
    <subfield code="b">Wayamba University of Sri Lanka, </subfield>
    <subfield code="c">2012</subfield>
  </datafield>
  <datafield tag="300" ind1=" " ind2=" ">
    <subfield code="a">xi, 118p.; </subfield>
    <subfield code="c">30cm </subfield>
  </datafield>
  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Servqual </subfield>
    <subfield code="9">24296</subfield>
  </datafield>
  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Public sector hospitals </subfield>
    <subfield code="9">24223</subfield>
  </datafield>
  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Customer satisfaction </subfield>
    <subfield code="9">386</subfield>
  </datafield>
  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Service quality </subfield>
    <subfield code="9">8084</subfield>
  </datafield>
  <datafield tag="942" ind1=" " ind2=" ">
    <subfield code="2">ddc</subfield>
    <subfield code="c">TH</subfield>
  </datafield>
  <datafield tag="952" ind1=" " ind2=" ">
    <subfield code="0">0</subfield>
    <subfield code="1">0</subfield>
    <subfield code="2">ddc</subfield>
    <subfield code="4">0</subfield>
    <subfield code="7">0</subfield>
    <subfield code="8">THE</subfield>
    <subfield code="a">MAIN</subfield>
    <subfield code="b">MAIN</subfield>
    <subfield code="c">REF</subfield>
    <subfield code="d">2022-11-23</subfield>
    <subfield code="l">0</subfield>
    <subfield code="o">115 PGDBM</subfield>
    <subfield code="p">36326</subfield>
    <subfield code="r">2022-11-23 00:00:00</subfield>
    <subfield code="w">2022-11-23</subfield>
    <subfield code="y">TH</subfield>
  </datafield>
</record>
