Karunanayake, K.P.N.L.  <br/><br/>
Impact of service quality dimension towards customer satisfaction:   with special reference to domestic electricity consumers in the North Western Province of Sri Lanka  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2013 
 - vii, 131p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing <br/>Domestic electricity consumers <br/>Relationship bonds <br/>Relationship challenges 
<br/><br/><label>Dewey Class. No.: </label>120  / PGDBM