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    <subfield code="c">63051</subfield>
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  <controlfield tag="003">WUSLLib</controlfield>
  <controlfield tag="008">221128b           ||||| |||| 00| 0 eng d</controlfield>
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    <subfield code="a">English</subfield>
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    <subfield code="a">MBA</subfield>
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    <subfield code="a">Kumara, A.G.A.Jalithe</subfield>
    <subfield code="9">24407</subfield>
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    <subfield code="a">The impact of market orientation on customer and employee satisfaction:</subfield>
    <subfield code="b">with special reference to the banking industry in Sri Lanka </subfield>
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    <subfield code="a">Kuliyapitiya:</subfield>
    <subfield code="b">Wayamba University of Sri Lanka,</subfield>
    <subfield code="c">2013</subfield>
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    <subfield code="a">xi,110p.;</subfield>
    <subfield code="c">30cm</subfield>
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    <subfield code="a">Banking industry</subfield>
    <subfield code="9">12112</subfield>
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    <subfield code="a">Employee satisfaction</subfield>
    <subfield code="9">23447</subfield>
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  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Customer satisfication</subfield>
    <subfield code="9">24412</subfield>
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    <subfield code="2">ddc</subfield>
    <subfield code="c">TH</subfield>
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