Karunaratne, Nihal <br/><br/>
Impact of service quality dimension on complainants satisfaction upon providing amicable solution on minor complains in the department of police in Sri Lanka 

 - Kuliyapitiya:  Wayamba University of Sri Lanka,  20-? 
 - xvi,145p.;  30cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Department of Police<br/>Job satisfaction
<br/><br/><label>Dewey Class. No.: </label>037  / MBA