TY  - BOOK
AU  - Karunaratne, Nihal
TI  - Impact of service quality dimension on complainants satisfaction upon providing amicable solution on minor complains in the department of police in Sri Lanka
U1  - 037 
PY  - 0000///20-?
CY  - Kuliyapitiya
PB  - Wayamba University of Sri Lanka
KW  - Department of Police
KW  - Job satisfaction
ER  -