TY - BOOK AU - Amunugama, H.E.M.A.W.S. TI - Analysis of factors causing beneficiary satisfaction on service quality with special reference to technical colleges in Sr Lanka U1 - 042 PY - 2013/// CY - Kuliyapitiya PB - Wayamba University of Sri Lanka KW - Customer satisfaction KW - Administrating teachers KW - Service quality KW - Technical colleges KW - Job satisfaction ER -