00730nam a22001937a 4500999001700000003000800017008004100025041001200066082001600078100003800094245010600132260006000238300002600298650003200324650002700356650002900383942001200412952011200424  c63073d63073WUSLLib221128b           ||||| |||| 00| 0 eng d  aEnglish  a092bPGDBM   aHerath, H.M. Aruna Kumari 924493  aAnalysis of factors causing customer satisfaction on service quality in commercial banks of Sri Lanka  aKuliyapitiya: bWayamba University of Sri Lanka, c2012  axviii, 168p.; c30cm   aCustomer satisfaction 9386  aService quality 98084  aBanking industry 912112  2ddccTH  00102ddc40708THEaMAINbMAINcREFd2022-11-28l0o092 PGDBMp35066r2022-11-28 00:00:00w2022-11-28yTH