00840nam a22002177a 4500999001700000003000800017008004100025041001200066082001300078100002600091245014400117260005800261300002100319650003300340650002600373650003700399650003100436650003300467942001200500952011000512 c63086d63086WUSLLib221130b ||||| |||| 00| 0 eng d aEnglish a034bMBA aUpananda, D.D.924536 aA study on factors influencing customer satisfaction on the services offered by the administration of the national universities of Sr Lanka aKuliyapitiya:bWayamba University of Sri Lanka,c2013 axii,133p.;c30cm aDefinition of quality924537 aService quality98084 aService marketing concept924449 aCustomer satisfaction9386 aNational universities924538 2ddccTH 00102ddc40708THEaMAINbMAINcREFd2022-11-30l0o034 MBAp36339r2022-11-30 00:00:00w2022-11-30yTH