Rohan, K.P.C.  <br/><br/>
Analysis of factors of service quality dimension towards customer satisfaction:   with special reference to government sector banks in Kurunegala District, Sri Lanka  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2015 
 - x, 98p.,[11];  30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer demand <br/>Service quality <br/>Banking industry <br/>Bank management <br/>Government sector banks 
<br/><br/><label>Dewey Class. No.: </label>136  / PGDBM