TY  - BOOK
AU  - Rohan, K.P.C. 
TI  - Analysis of factors of service quality dimension towards customer satisfaction: : with special reference to government sector banks in Kurunegala District, Sri Lanka 
U1  - 136 
PY  - 2015///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer demand
KW  - Service quality
KW  - Banking industry
KW  - Bank management
KW  - Government sector banks
ER  -