@book{63152,
	author = {Haputhanthri, R.K. },
	title = {Impact of service quality dimension on customer satisfaction with special reference to the managers views of C.E.B. customer service centers in a few selected areas in Gampaha District },
	publisher = {Wayamba University of Sri Lanka, },
	year = {2014},
	address = {Kuliyapitiya: }
}