Haputhanthri, R.K.  <br/><br/>
Impact of service quality dimension on customer satisfaction with special reference to the managers views of C.E.B. customer service centers in a few selected areas in Gampaha District  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2014 
 - 123p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customers <br/>Relationship marketing <br/>Customer satisfaction 
<br/><br/><label>Dewey Class. No.: </label>159  / PGDBM