00597nam a22001577a 4500003000800000008004100008041001200049082001500061100002400076245019000100260006000290300001900350650001500369650002800384650002700412WUSLLib230113b           ||||| |||| 00| 0 eng d  aEnglish  a159bPGDBM  aHaputhanthri, R.K.   aImpact of service quality dimension on customer satisfaction with special reference to the managers views of C.E.B. customer service centers in a few selected areas in Gampaha District   aKuliyapitiya: bWayamba University of Sri Lanka, c2014  a123p.; c30cm   aCustomers   aRelationship marketing   aCustomer satisfaction