TY  - BOOK
AU  - Haputhanthri, R.K. 
TI  - Impact of service quality dimension on customer satisfaction with special reference to the managers views of C.E.B. customer service centers in a few selected areas in Gampaha District 
U1  - 159 
PY  - 2014///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customers
KW  - Relationship marketing
KW  - Customer satisfaction
ER  -