TY - BOOK AU - Thilakaratne, K.A.S. TI - Factors cuasing employee job stress upon organizational performance with special reference to operational level managers in Sri Lanka Telecom U1 - 172 PY - 2016/// CY - Kuliyapitiya: PB - Wayamba University of Sri Lanka, KW - Decision making KW - Job stress KW - Employee efficacy ER -