00753nam a22001937a 4500999001700000003000800017008004100025041001200066082001600078100003300094245013700127260006000264300001900324650003200343650002700375650003300402942001200435952011200447  c63166d63166WUSLLib230118b           ||||| |||| 00| 0 eng d  aEnglish  a173bPGDBM   aMarasinghe, M.A.I.D. 924983  aImpact of service quality dimension towards customer satisfaction with special reference to Hatton National Banks (PLC) in Sri Lanka  aKuliyapitiya: bWayamba University of Sri Lanka, c2015  a119p.; c30cm   aCustomer satisfaction 9386  aService quality 98084  aCustomer expectation 924059  2ddccTH  00102ddc40708THEaMAINbMAINcREFd2023-01-18l0o173 PGDBMp38535r2023-01-18 00:00:00w2023-01-18yTH