00593nam a22001577a 4500003000800000008004100008041001200049082001600061100002700077245018400104260006000288300002400348650002700372650001500399650002100414WUSLLib230120b           ||||| |||| 00| 0 eng d  aEnglish  a189bPGDBM   aAbeywickrama, K.P.S.S.  aAnalysis of factors influencing students satisfaction on operational performance in connection with knowledge delivery process in the public sector technical colleges in Sri Lanka  aKuliyapitiya: bWayamba University of Sri Lanka, c2016  axii, 108p.; c30cm   aCustomer satisfaction   aAssurance   aService quality