00607nam a22001817a 4500 63206 63206 WUSLLib 230123b ||||| |||| 00| 0 eng d English 211 PGDBM Jayarathne, E.M. 25069 Impact of service quality dimension toward customer satisfaction with special reference to Bank of Ceylon Kuliyapitiya: Wayamba University of Sri Lanka, 2015 xiv, 117p. ix; 30cm Customers response 25070 Service assurance 25045 Customer satisfaction 386 ddc TH 0 0 ddc 0 0 THE MAIN MAIN REF 2023-01-23 0 211 PGDBM 38573 2023-01-23 00:00:00 2023-01-23 TH