Rathnayake, R.M.I.W.  <br/><br/>
Impact of service quality dimension on customer satisfaction:   with special reference to North Western Province of Ceylon electricity Board  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2016 
 - xiii, 131p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction <br/>Service quality <br/>Services 
<br/><br/><label>Dewey Class. No.: </label>212  / PGDBM