Dissanayake, D.M.J.U.  <br/><br/>
Impact of service quality dimensions on customer satisfaction of the public sector commercial banks in Sri Lanka:   with special reference to Western Province public sector commercial banks  

 - Kuliyapitiya:  Wayamba University of Sri Lanka,   2018 
 - ix, 78p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship <br/>Assurance<br/>Commercial banks 
<br/><br/><label>Dewey Class. No.: </label>295  / PGDBM