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21.
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Customer service business 2000 by
Publication details: Singapore South Western 2002 2002
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812ROK .
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22.
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Customer communications 1999-2000 by
Language: English Language
Publication details: New Delhi: Viva Books, 1999
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23.
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The complete idiot's guide to marketing basics by
Language: English Language
Publication details: New Delhi: Prentice-Hall of India, 1997
Availability: Items available for loan: Main Library (3)Location, call number: Lending Section 658.8WHI, .. .
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24.
Understanding services management by
Language: English Language
Publication details: New Delhi Prentice - Hall 1995 2006
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25.
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Strategic marketing for nonprofit organizations by
Edition: 6th ed.
Language: English Language
Publication details: New Delhi: Prentice-Hall, 2003
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.8AND, .. .
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26.
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Services marketing: integrating customer focus across the firm by
Edition: 3rd.
Language: English Language
Publication details: New Delhi Tata McGraw-Hill 2003 2003
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27.
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28.
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29.
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The customer response management hand book by
Publication details: New Delhi Tata McGraw - Hill 2002 2002
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812RIC .
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30.
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Customer care excellence by
Edition: 4th.
Publication details: New Delhi Kogan page 2004 2004
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31.
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Strategic marketing management by
Language: English Language
Publication details: New Delhi Tata McGraw-Hill 2002 2002
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32.
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33.
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34.
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Key customers how to manage them profitably by
Language: English Language
Publication details: Oxford Butterworth Heinemann 2000 2000
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8MCD . Makandura Library (1)Location, call number: Lending Section 658.812MCD .
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35.
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36.
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37.
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Ten deadly marketing sins signs and solutions by
Language: English Language
Publication details: New Jersey John wiley sons 2004 2004
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8KOT . Makandura Library (1)Location, call number: Lending Section 658.8 KOT .
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38.
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Patterns of entrepreneurship by
Publication details: New Jersey John Wiley & Sons 2003 2004
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39.
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Strategic management of technology and innovation by
Edition: 4th.
Language: English Language
Publication details: New Delhi Tata McGraw Hill 2009 2009
Availability: Items available for loan: Main Library (10)Location, call number: Reference Section 658.514BUR, .. .
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40.
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