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661.

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The global financial crisis: implications for Australian business by

Forster, John

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Milton: John Wiley & Sons, 2010

Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 330.9051 FOR , ...

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662.

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Festival & special event management by

Allen, Johnny
O'Toole, William
Harris, Robert
McDonnell, Ian

Edition: 5th Ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Milton: John Wiley & Sons, 2011

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 394.26068 FES . Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 394.26068 FES .

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663.

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Authenticity: what consumers really want by

Gilmore, James H
Pine II, B. Joseph

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Boston: Harward Business School Press, 2007

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8343 GIL .

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664.

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Effect of market orientation on SMEs' business performance in Vavuniya District by

Jeyaraj, S.M

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 053 PGDBM.

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665.

Effect of market orientation on SMEs' business performance in Vavuniya District by

Jeyaraj, S.M

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012

Availability: No items available.

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666.

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The impact of service quality on customer satisfaction in the public sector passenger transport industry in Sri Lanka by

Jayantha, G.P.H

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 029 MBA.

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667.

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Analysis of factors causing after sales services of industrial products towards customer satisfaction by

Seneviratne, J.A.T

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 059 PGDBM.

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668.

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Analysis of factors causing service delivery gaps towards student satisfaction upon administrative services in the newly established universities in Sri Lanka by

Piyathilaka, M

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 119 PGDBM.

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669.

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Impact of service quality dimension towards customer satisfaction: with special reference to domestic electricity consumers in the North Western Province of Sri Lanka by

Karunanayake, K.P.N.L

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 120 PGDBM.

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670.

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Impact of service quality dimensions towards satisfaction of the students: Special reference to National Institute of Business Management by

Attanayaka, A.M.B.S

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2014

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 124 PGDBM.

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671.

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Factors influencing the beneficiary satisfaction of foreign funded fisheries community development projects in Sri Lanka by

Randunu, R.P.S.P

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2014

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 128 PGDBM.

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672.

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A study on factors influencing customer satisfaction on the services offered by the administration of the national universities of Sr Lanka by

Upananda, D.D

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 034 MBA.

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673.

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Impact of structural cohesion towards organizational effectiveness: giving special concern to large scale manufacturing organizations in Sri Lanka by

Kahatapitigama, K.D.S.K

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2015

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 146 PGDBM.

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674.

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Impact of service quality dimension on customer satisfaction with special reference to the managers views of C.E.B. customer service centers in a few selected areas in Gampaha District by

Haputhanthri, R.K

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2014

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 159 PGDBM.

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675.

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Impact of service quality dimensions towards customer satisfaction on pipe water supply by National Water Supply & Drainage Board, Sri Lanka by

Tennakoon, T.M.S.S.D

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2016

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 229 PGDBM.

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676.

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The impact of extended marketing mix elements towards service encounter satisfaction in state commecial banks of the Western Province of Sri Lanka by

De Costa, M.N.S

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2017

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 275 PGDBM.

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677.

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Impact of service quality dimension on customer satisfaction with special reference to Royal Ceramic Lanka PLC by

Ranasinghe, R.A.U.S

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2017

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 294 PGDBM.

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678.

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Industrial marketing / Richard M. Hill, Ralph S. Alexander, James S. Cross. by

Hill, Richard M. (Richard Marvin), 1922-
Alexander, Ralph Samuel, 1893- [joint author.]
Cross, James S. (James Shorten), 1917-2014 [joint author.]

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Homewood, Ill. : R. D. Irwin, 1975

Availability: Items available for loan: Makandura Library (2)Location, call number: Lending Section 658.8005 HIL, ...

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679.

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The marketing challenge / Laura Mazur, Annik Hogg. by

Mazur, Laura
Hogg, Annik

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: [London] : Wokingham, England ; Reading, Mass. : Economist Intelligence Unit ; Addison-Wesley, c1993

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.802 MAZ.

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680.

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Strategic marketing management : planning, implementation, and control / Richard M.S. Wilson and Colin Gilligan. by

Wilson, R. M. S. (Richard Malcolm Sano)
Gilligan, Colin

Series: Marketing series (London, England)

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Oxford, England : Butterworth-Heinemann, 1997

Availability: Items available for loan: Makandura Library (1)Location, call number: Lending Section 658.802 WIL.

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