Your search returned 8 results.

Understanding services management by

Language: English Language

Publication details: New Delhi Prentice - Hall 1995 2006

Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.8UND, ...

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Service management and marketing a customer relationship management approach by

Gronroos, Christian

Edition: 2nd.

Publication details: New York John Wiley & sons 2000 2000

Availability: Items available for loan: Main Library (3)Location, call number: Lending Section 658.8GRO, ...

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Service management and marketing customer management in service competition by

Gronroos, Christian

Edition: 3rd.

Publication details: West Sussex John Wiley & sons 2007 2007

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8GRO.

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50 activities for achieving excellent customer service by

Publication details: New Delhi Ane books 2004 2004

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812DOA.

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Yield Management by

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Bangalore Thomson Learning 2000

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 338.4068YIE.

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The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters. by

Peters, Thomas J

Series: Reinventing work

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: New York : Knopf, 1999

Online resources:

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812PET.

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Services marketing : people, technology, strategy Jochen Wirtz, Christopher Lovelock. by

Edition: 8th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: New Jersey World Scientific 2016

Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8 WIR.

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Services marketing : concepts, strategies, & cases by

Edition: Fifth edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English Language

Publication details: Boston Cengage Learning 2017

Availability: Items available for loan: Main Library (1)Location, call number: Processing Center 658.8HOF.

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Your search returned 8 results.