000 00383 a2200157 4500
020 _a0415123267
082 _a302.2
_bHAN
090 _c1302
_d1517
100 _aHargie, Owen D. W.
_eed.
245 _aThe handbook of communication skills
250 _a2nd ed.
260 _aLondon
_bRoutledge
_c1997
_g1997
300 _axiii,502p.
_c24cm
650 _aCOMMUNICATIONS
942 _cSR
999 _c30450
_d30450