000 00431 a2200169 4500
020 _a0256194068
082 _a658.5
_bSCH
090 _c5990
_d8123
100 _aSchonberger, Richard
245 _aOperations management
_bcustomer-focused principles
250 _a6th.
260 _aChicago
_bIrwin
_c1997
_g1997
300 _axii, 723p.
_c27cm.
650 _aMANAGEMENT OF PRODUCTION
700 _aKnod, Edward M
942 _cSR
999 _c34792
_d34792