| 000 | 00439 a2200169 4500 | ||
|---|---|---|---|
| 020 | _a0072982306 | ||
| 082 |
_a658 _bFIT |
||
| 090 |
_c6207 _d8495 |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management _boperations, strategy and information technology |
||
| 250 | _a4th | ||
| 260 |
_aBoston _bMcGraw-Hill _c2005 _g2005 |
||
| 300 |
_axiv,695p. _c25cm |
||
| 650 | _aMANAGEMENT | ||
| 700 | _aFitzsimmons, Mona J. | ||
| 942 | _cPR | ||
| 999 |
_c34994 _d34994 |
||