000 00447 a2200169 4500
020 _a0072857129
082 _a658.4063
_bSEP
090 _c7720
_d10706
100 _aSeppanen, Marvin S.
245 _aProcess analysis and improvement
_btools and techniquist
260 _aNew York
_bMcGraw - Hill
_c2005
_g2005
300 _axvii,366p.
_c25cm
650 _aManaging Change
700 _aKumar, Sameer
700 _aChandra, Charu
942 _cPR
999 _c36420
_d36420