000 00402 a2200157 4500
020 _a1861970552
082 _a658.4013
_bNEE
090 _c8487
_d11740
100 _aNeely, Andy
245 _aMeasuring business performance
_bwhy, what and how
260 _aLondon
_bProfile
_c2001
_g2001
300 _aiii, 208p.
_c23cm.
440 _aThe Economist Books
650 _aQUALITY MANAGEMENT
942 _cSR
999 _c37140
_d37140