| 000 | 00640 a2200229 4500 | ||
|---|---|---|---|
| 999 |
_c38806 _d38806 |
||
| 003 | WUSLLib | ||
| 008 | 161118b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8120318099 | ||
| 020 | _a9788120318090 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bGOS |
||
| 100 |
_aGosney, John W. _9390 |
||
| 245 | _aCustomer relationship management essentials | ||
| 260 |
_aNew Delhi _bPrentice-Hall _c2000 _g2001 |
||
| 300 |
_axviii, 234p. _c25cm. |
||
| 650 |
_aMANAGEMENT _9391 |
||
| 650 |
_aSALES PROMOTION _9392 |
||
| 650 |
_aCUSTOMER RELATIONS _9393 |
||
| 650 |
_aMANAGEMENT OF MARKETING _9394 |
||
| 700 |
_aBoehm, Thomas P. _9395 |
||
| 942 |
_cSR _2ddc |
||