| 000 | 00516 a2200193 4500 | ||
|---|---|---|---|
| 020 | _a1557865051 | ||
| 082 |
_a658.812 _bDAV |
||
| 090 |
_c10298 _d14563 |
||
| 100 | _aDavis, Frank W. | ||
| 245 |
_aCustomer responsive management _bthe flexible advantage |
||
| 260 |
_aMassachusetts _bBlackwell _c1996 _g1996 |
||
| 300 |
_axvii, 416p. _c22cm. |
||
| 650 | _aMANAGEMENT | ||
| 650 | _aMANAGEMENT OF MARKETING | ||
| 650 | _aSALES PROMOTION | ||
| 650 | _aCUSTOMER RELATIONS | ||
| 700 | _aManrodt, Karl B | ||
| 942 | _cSR | ||
| 999 |
_c38810 _d38810 |
||