| 000 | 00502 a2200181 4500 | ||
|---|---|---|---|
| 020 | _a8175540397 | ||
| 082 |
_a658.812 _bCAR |
||
| 090 |
_c10300 _d14568 |
||
| 100 | _aCarter, Wendy | ||
| 245 |
_aCustomer care _btrainer\'s guide, a complete packge for a one-day training workshop |
||
| 260 |
_aNew Delhi _bKogan Page _c1996 _g1996 |
||
| 300 |
_a106p. _c24cm. |
||
| 650 | _aMANAGEMENT | ||
| 650 | _aMANAGEMENT OF MARKETING | ||
| 650 | _aSALES PROMOTION | ||
| 650 | _aCUSTOMER RELATIONS | ||
| 942 | _cSR | ||
| 999 |
_c38812 _d38812 |
||