| 000 | 00400 a2200157 4500 | ||
|---|---|---|---|
| 020 | _a8120314123 | ||
| 082 |
_a658.812 _bKAR |
||
| 090 |
_c10325 _d14604 |
||
| 100 | _aKarr, Ron | ||
| 245 | _aThe idiot's guide to great customer service | ||
| 260 |
_aNew Delhi _bPrentice - Hall _c1998 _g1998 |
||
| 300 |
_axxvi, 326p. _c23cm. |
||
| 650 | _aCUSTOMER RELATIONS | ||
| 700 | _aBlohowiak, Don | ||
| 942 | _cL | ||
| 999 |
_c38837 _d38837 |
||