000			00777 a2200253 4500
999			_c39098 _d39098
003			WUSLLib
008			161103b xxu||||| |||| 00| 0 eng d
020			_a9788120316881
082			_a658.4092 _bRAU
100			_aRausch, Erwin _980
245			_aHigh quality leadership : _bpractical guidelines to becoming a more effective manager
260			_aNew Delhi: _bPrentice-Hall, _c1999
300			_axvii, 292p.; _c22cm.
650			_aManagement _923
650			_aCustomer service _981
650			_aManagement development programme _982
650			_aDecision making _983
650			_aPerformance evaluation _984
650			_aProblem solving _985
650			_aLeardership _986
650			_aMotivation theories _987
700			_aWashbush, John B. _988
942			_cL _2ddc