000 00358 a2200145 4500
020 _a0538431261
082 _a658.812
_bROK
090 _c10782
_d15322
100 _aRokes, Beverly
245 _aCustomer service
_bbusiness 2000
260 _aSingapore
_bSouth Western
_c2002
_g2002
300 _ax, 163p.
_c27cm.
650 _aCUSTOMER RELATIONS
942 _cL
999 _c39276
_d39276