| 000 | 00439 a2200169 4500 | ||
|---|---|---|---|
| 999 |
_c39279 _d39279 |
||
| 003 | WUSLLib | ||
| 008 | 201005b ||||| |||| 00| 0 eng d | ||
| 020 | _a8176491276 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bWOO |
||
| 100 |
_aWood, Gill _919450 |
||
| 245 | _aCustomer communications 1999-2000 | ||
| 260 |
_aNew Delhi: _bViva Books, _c1999 |
||
| 300 |
_axvi, 199p.; _c27cm. |
||
| 650 |
_aCustomer relations _919451 |
||
| 942 |
_cL _2ddc |
||