| 000 | 00354 a2200145 4500 | ||
|---|---|---|---|
| 020 | _a0750606681 | ||
| 082 |
_a658.8 _bSMI |
||
| 090 |
_c11365 _d16321 |
||
| 100 | _aSmith, Lan | ||
| 245 | _aMeeting customer needs | ||
| 260 |
_aLondon _bButterworth Heinemann _c1994 _g1994 |
||
| 300 |
_axiv, 185p. _c23cm. |
||
| 650 | _aManagement of marketing | ||
| 942 | _cL | ||
| 999 |
_c39815 _d39815 |
||