| 000 | 00632 a2200229 4500 | ||
|---|---|---|---|
| 999 |
_c39863 _d39863 |
||
| 003 | WUSLLib | ||
| 008 | 170301b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a812033935X | ||
| 020 | _a9788120339355 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bUND |
||
| 100 |
_aGlynn, William J. _eed. _93416 |
||
| 245 | _aUnderstanding services management | ||
| 260 |
_aNew Delhi _bPrentice - Hall _c1995 _g2006 |
||
| 300 |
_axxvi, 485p. _c24cm. |
||
| 650 |
_aMarketing _93417 |
||
| 650 |
_aService industries _9112 |
||
| 650 |
_aCustomer service _93418 |
||
| 650 |
_aMarketing _93417 |
||
| 700 |
_aBarnes, James G. _eed. _93419 |
||
| 942 |
_cL _2ddc |
||