| 000 | 00558 a2200181 4500 | ||
|---|---|---|---|
| 999 |
_c40837 _d40837 |
||
| 003 | WUSLLib | ||
| 008 | 170327b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0471271373 | ||
| 082 |
_a658.812 _bZIK |
||
| 100 |
_aZikmund, William G. _9384 |
||
| 245 |
_aCustomer relationship management _b: integrating marketing strategy and information technology |
||
| 260 |
_aNew Jersey _bJohn Wiley _c2003 _g2003 |
||
| 300 |
_axix, 179p. _c23cm |
||
| 650 |
_aCustomer relations _94184 |
||
| 700 |
_aMcleod, Raymond _9388 |
||
| 700 |
_aGilbert, Faye W. _9389 |
||
| 942 |
_cL _2ddc |
||