000 00365 a2200145 4500
020 _a8170365880
082 _a658.45
_bWHA
090 _c12523
_d18232
100 _aWhalen, D.Joel
245 _aI see what you mean
_bpersuasive business communication
260 _aNew Delhi
_bSage
_c1996
_g1996
300 _axix,252p.
_c21cm
650 _aCOMMUNICATION
942 _cL
999 _c40909
_d40909