000 00361 a2200145 4500
020 _a0333973585
082 _a658.3124
_bPET
090 _c13638
_d20141
100 _aPettinger, Richard
245 _aMastering
_bemployee development
260 _aNew York
_bPalgrave
_c2002
_g2002
300 _ax, 225p.
_c23cm
650 _aEducation and training
942 _cSR
999 _c41960
_d41960