000			00585 a2200217 4500
020			_a9788120328839
082			_a658.4013 _bTOT
090			_c15837 _d23908
100			_aBesterfield, Dale H.
245			_aTotal quality management
250			_a3rd ed.
260			_aNew York _bPrentice-Hall _c2003 _g2007
300			_axi,640p. _c24cm
650			_aGeneral management
650			_aControl and quality management
650			_aExecutive management
700			_aSacre, Mary Besterfield
700			_aMichna, Carol Besterfield
700			_aBesterfield, Glen H.
942			_cL
999			_c43892 _d43892