| 000 | 00742 a2200217 4500 | ||
|---|---|---|---|
| 999 |
_c45300 _d45300 |
||
| 003 | WUSLLib | ||
| 008 | 170425b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780070590427 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bCAR |
||
| 100 |
_aCarlaw, Peggy _95180 |
||
| 245 |
_aThe big book of customer service training games _bquick fun activities for training customer service reps salespeople and anyone else who deals with customers |
||
| 260 |
_aNew Delhi _bTata McGraw-Hill _c1999 _g1999 |
||
| 300 |
_axiv, 210p. _c24 cm. |
||
| 650 |
_aCustomer relation _95181 |
||
| 650 |
_aCustomer service management _95182 |
||
| 650 |
_aEmployee _95183 |
||
| 650 |
_aSales management _95072 |
||
| 700 |
_aDeming, Vasudha Kathleen _95184 |
||
| 942 |
_cL _2ddc |
||