| 000 | 00353 a2200145 4500 | ||
|---|---|---|---|
| 020 | _a9781875544154 | ||
| 082 |
_a658.166 _bFOS |
||
| 090 |
_c17572 _d27073 |
||
| 100 | _aFoster | ||
| 245 | _a101 Ways to boost customer satisfaction | ||
| 260 |
_aNew Delhi _bKogan page _c2009 _g2009 |
||
| 300 |
_a160p. _c21cm |
||
| 650 | _aGeneral management | ||
| 942 | _cL | ||
| 999 |
_c45503 _d45503 |
||