| 000 | 00453 a2200181 4500 | ||
|---|---|---|---|
| 020 | _a9780333801598 | ||
| 082 |
_a658.812 _bCAR |
||
| 090 |
_c30968 _d54549 |
||
| 100 | _aCartwright, Roger I. | ||
| 245 | _aMastering customer relations | ||
| 260 |
_aNew york _bMacmillan _c2000 _g2000 |
||
| 300 |
_ax, 238p. _c23.5cm. |
||
| 650 | _aMANAGEMENT | ||
| 650 | _aCUSTOMER LOYALTY | ||
| 650 | _aRELATIONS STRATEGY | ||
| 650 | _aPUBLIC RELATIONS | ||
| 942 | _cL | ||
| 999 |
_c57477 _d57477 |
||