| 000 | 00512 a2200205 4500 | ||
|---|---|---|---|
| 020 | _a9781855733817 | ||
| 082 |
_a658.812 _bMAT |
||
| 090 |
_c31545 _d55762 |
||
| 100 | _aMather, Hal | ||
| 245 | _aHow to profitably delight your customers | ||
| 260 |
_aOxford _bButterworth _c2001 _g2001 |
||
| 300 |
_ax, 185p. _c23cm. |
||
| 650 | _aManufacturing | ||
| 650 | _aCustomer Services | ||
| 650 | _aConsumer Satisfaction | ||
| 650 | _aCustomer | ||
| 650 | _aMarket | ||
| 650 |
_aIndustry _aIndustry |
||
| 942 | _cSR | ||
| 999 |
_c58048 _d58048 |
||