| 000 | 00674 a2200229 4500 | ||
|---|---|---|---|
| 999 |
_c58089 _d58089 |
||
| 003 | WUSLLib | ||
| 008 | 170629b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8176493600 | ||
| 020 | _a9788176493604 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bROB |
||
| 100 |
_aRoberts - Phelps, Graham _96236 |
||
| 245 |
_aCustomer relationship management _bhow to turn a good business into a great one |
||
| 260 |
_aNew Delhi _bViva Books _c2003 _g2003 |
||
| 300 |
_aviii, 230p. _c21cm. |
||
| 650 |
_aCustomer relations _96237 |
||
| 650 |
_aCustomer care _93980 |
||
| 650 |
_aCustomer relationship _96238 |
||
| 650 |
_aManagement _96239 |
||
| 650 |
_aMarketing _96240 |
||
| 942 |
_cL _2ddc |
||